Hospitality Toolbox

Easy to use tools, documents and forms for Hospitality businesses – we consult to B&Bs, Guest Houses, Lodges, Restaurants and Hotels.


Hospitality Toolbox was started by Deon Venter and Verona Kelly as a division of Business Toolbox Solutions to take advantage of their extensive experience in the hospitality industry as well as the great need in the industry for professional HR advice and resources, focussed in the Hospitality environment.


Deon was the CEO of Foundation Hospitality Group, the largest labour broker in the Hospitality Industry, for 8 years, counting such organisations as Hilton, Sheraton, Protea, Emperors Palace, Sun International and Gold Reef City as his clients. He has also owned and managed his own restaurants. Since leaving the Foundation Group he has concentrated on consulting services and counts among his clients the Indaba Hotel Sandton, Zulu Nyala Group and many more.


Verona started her Hospitality career at Southern Sun hotels and was later appointed as the Personnel Manager for Karos Hotels. She completed a WITS Hotel School diploma as well as numerous HR and IR course. She subsequently joined Old Mutual where she was a broker consultant for many years before joining HR Toolbox.


Both Deon and Verona have since assisted many hotels, guest houses, restaurants and B&Bs with HR issues and they have a 98% success rate at the CCMA for their clients. Hospitality Toolbox has saved hundreds of thousands of Rands to its clients through effective HR and IR implementation, effective recruitment & staff evaluation and strategic HR planning

Operations Tools Tailored to your business

Tools, spreadsheets, documents and resources to help you run a more profitable business. Make sure that you have the latest most up to date tools in the hospitality professional’s toolbox.

Locally Produced Training Manuals

Custom designed, photo based manual for all areas. All manuals are easy to use, can be used for self study and are geared to the South African environment. Download the best manuals available.

Mystery guest

Make sure you have an objective measure of how you’re doing. Your mystery guest sees when you’re not there.

Hospitality Toolbox

Contact Us

Our contact details

Call Deon on 082 087 6297 or Verona on  082 338 3113


Our website